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Melilla has had its computer systems collapsed for several days, seriously affecting the operation of its municipal services. What began as a “technical failure” has ended up turning into an investigation by Possible cyberattack, with the participation of National Intelligence Center (CNI).
Since Sunday, citizens cannot access digital procedures nor to make inquiries through the OIAC Network. The situation has forced Activate in-person procedures and has left almost the entire regional administration without operational access.
The crash of the systems has had a direct impact on citizen care and public management:
According to the Minister of Public Works, Miguel Marín, There is no estimated date for full recovery, and technicians work tirelessly to restore normality
This case adds to a worrying trend: cyberattacks on public administrations are on the rise. From small municipalities to large capitals, management systems, citizen databases and processing platforms have become frequent targets of attacks that seek to:
Unprotected digitalization is a real threat.
Recommendations for ICT managers and public officials:
The Melilla case shows that digital dependency must be accompanied by a robust, well-funded and constantly updated cybersecurity strategy. Every hour without service is a loss in efficiency, citizen trust and institutional reputation.
At Apolo Cybersecurity, we work with administrations at all levels to strengthen their systems, design contingency plans and train their teams.