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Discord, one of the world's most popular messaging platforms, has recently confirmed a worrying personal data leak following a cyberattack aimed at one of its external support providers. The incident, which occurred on September 20 and was publicly reported as of October 2025, has exposed sensitive information about around 70,000 users who interacted with Discord's customer service teams and trust and security departments.
Unlike other security breaches, the attack did not affect Discord's main servers, but instead exploited a vulnerability in a partner company that manages user requests and verifications. The leaked data includes:
Discord has emphasized that passwords, complete card information or access data were not compromised. Only those who carried out support procedures or age checks have been affected, and all users involved will receive an email notification from official company accounts.
The theft of identity documents and personal data represents a high risk for affected users: it allows for more credible phishing campaigns, attempts at fraud and impersonation, as well as the sale of stolen data in illegal forums. Cybersecurity experts warn that the news of the leak can be used to launch new malicious campaigns.
Discord is collaborating with authorities and has revoked access to the compromised provider, reinforcing surveillance on all of its external services.